Improving continuous improvement with CATeam: lessons from a longitudinal case study
نویسندگان
چکیده
All Authors contributed equally; they appear in alphabetical order. Abstract Continuous improvement is a well known method for improving an organization step by step. This paper shows that with computer support even an improvement process can be improved. It presents a long-term study of GSS use in the Hohenheim Computer Aided Team (CATeam) room. Over two years the authors observed a natural group performing a continuous improvement process to improve their own work. The paper discusses four improvement meetings by combining case descriptions with analysis of the observed meetings. Chapters of this paper deal with anonymity, voting, managerial issues, organizational change and effects of the overall process on the group itself. Finally the authors conclude with some lessons on how to perform improvement meetings with computer support and give some basic success factors.
منابع مشابه
Improving Continuous Improvement with CATeam: Lessons from a longitudinal case study
Continuous improvement is a well known method for improving an organization step by step. This paper shows that with computer support even an improvement process can be improved. It presents a long-term study of GSS use in the Hohenheim Computer Aided Team (CATearn) room. Over two years the authors observed a natural group performing a continuous improvement process to improve their own work. T...
متن کاملGoverning Collaborative Healthcare Improvement: Lessons From an Atlantic Canadian Case
The Atlantic Healthcare Collaboration for Innovation and Improvement in Chronic Disease (AHC) Quality Improvement Collaborative (QIC) in Eastern Canada provided an approach to spur system-level reform across multiple health systems for patients and families living with chronic disease. Developed and led by senior executives with a unique governance approach and involving clinical front-line tea...
متن کاملCONSIDERATIONS FOR A FRAMEWORK FOR CATeam RESEARCH
This document discusses the goal of productivity improvement for groups and ways to obtain that goal. It adresses the terminology used for this concept and issues related to CATeam (Computer Aided Team). The paper describes the assumptions that determine the outlined framework of research for CATeam that is used to guide the Hohenbeim research programme in Computer Aided Teams (CATeam). The fra...
متن کاملClassroom Repair Practices and Reflective Conversations: Longitudinal Interactional Changes
For many English as a Foreign Language (EFL) teachers working contingently with language learners’ problematic learner contributions in classroom interaction still remains a challenge. Drawing on conversation analysis methodology and using sociocultural and situated learning theories, this longitudinal case study traces the progressional changes in one Iranian English language teacher’s repairi...
متن کاملComparative Impact of In-Presence and Distance Learning Methods on Knowledge Improvement in the Healthcare Workers
Background and Objectives: In continuous medical learning programs, selection of appropriate learning methods is important for streaming individuals by learning process. The goal of this study is to compare in-presence learning method with distance learning method and explore their effect on the knowledge of health workers (practical nurses) in terms of reduced expenses. Methods: The study ...
متن کامل